The fundamental principles of Dairy Terra are: quality above all else and total customer satisfaction. We are convinced that for this to be possible we must apply a management based on excellence, innovation, honesty, continuous improvement, and commitment as corporate benchmark values.
- Ensure that products and services meet the satisfaction demanded by our customers.
- Know the needs and expectations of customers to offer a personalized service.
- Ensure compliance with legal and regulatory commitments to guarantee the quality of the products we sell.
- Optimize the operation of processes through quality and efficiency.
- Promote a positive environment for development, participation and training with employees.
- Ensure that this policy is disseminated, understood and accepted by the Organization, in order to contribute to the achievement of the established commitments.
MISION
We offer a personalized service of the highest quality adapted to each of our clients’ needs, with a short response time and highly competitive prices.
VISION
OUR CORE VALUES
Trust
Respect
Honesty
Compromise
Responsability